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"Steve's
professionalism really showed through and impressed our whole
team. We were all very impressed that Steve would take the time
to learn about what we do and apply it during the program." |
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Charles
M. Seafous, Business Systems Analyst Trainer,.
@Security Broadband Systems.
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Steve
Cohn's
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People
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Principle
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"People
like doing business with people they like. No matter what
business you're in, it's all about people. Every one
of us is in the people business!
People
are tired of being treated as account numbers, human resources,
demographics, target markets, and 'dollar signs'.
If
you want to get and keep their business, treat people
as people!"
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Make
Business Personal Again!
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People
have come to feel dehumanized by an impersonal, technological
business world where they rarely get to interact with a live
person. They've become extremely frustrated and ready to switch
to anyone who will treat them better. The secret to separating
your business from your competition is to Make Business
Personal Again!
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this presentation, based on Steve's People Principle you will
learn how to make every business relationship - external or
internal - a caring, personal one that creates happy, loyal
customers and employees. You will learn that no matter what
business you're in, it's all about people - everyone is in the
people business! |
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"Our
people have mentioned Steve's enthusiasm, knowledge, and ability
to connect with the audience as those things that make his programs
a pleasure. I personally want to mention that Steve's professionalism,
excellence, and flexibility have made him a pleasure to work
with." |
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Jacqueline
Advani, HR Manager, Omnipoint Communications
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Who's
Keeping Score?
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relationship, whether with a customer, friend, or relative,
is based on a personal point account. Every interaction you
have with someone causes you to either earn points, spend points,
or lose points in your account with that person. When your personal
point account with someone is thriving, that person will trust
you, be loyal to you, and give you the benefit of the doubt
when necessary. If you let that account go into the red, you
will lose that relationship.
In
this presentation, you will learn how to always have a surplus
of points in all your personal point accounts to keep healthy,
thriving and long-term business and personal relationships.
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"Steve's
presentation was awesome! Our company was co-founded by Anthony
Robbins and it takes a lot of personality to present to our
group. Steve surpassed our expectations in both content and
presentation style."
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Vicki
McManus, Chair; Franchise Advisory Council,
Fortune Practice Management
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